DXC Recruitment 2023 | Entry Level | Associate Professional | Bangalore

DXC Recruitment 2023 | Entry Level | Associate Professional Technical Support | BE/ B.Tech/ B.Sc | Bangalore

Experience : Entry Level

Job Location : Bangalore

Industry : IT Industry

Profile/Designation: Associate Professional Technical Support

Visit Company Website : DXC Technology.com

Company - DXC Technology

End-to-end services provider DXC Technology is based in Tysons Corner, Virginia. Businesses and governments can benefit from DXC's information technology and consulting services. More than 70 nations are served by the corporation, which trades on the New York Stock Exchange under the ticker name "DXC" and is a part of the S&P 500 index. In 2017, Hewlett Packard Enterprise's Enterprise Services division and Computer Sciences Corporation (CSC), formerly known as Electronic Data Systems, merged to establish DXC.

Eligibility Criteria For DXC Recruitment 2023:

• Bachelor’s degree or equivalent combination of education and experience.
• Bachelor’s degree in computer science or related field preferred.

Job Description:

• Provides information on problems concerning system function(s) which have been escalated through a problem ticket process. Provides diagnostic information and determines alternatives.
• Coordinates, conducts install, move, add, and change (ICMS) activities based for complex activities including integrated equipment and systems.
• Provides expert technical advise and input in developing and creating new service offerings or technologies, such as, working with desktop engineering teams on the development of the standard operating environment (SOE) for the account(s) and other related activities to ensure that client needs are met in a cost effective and timely manner.
• Provides guidance and training to client population on system and products to eliminate recurring errors and where appropriate, provides recommendations for improvements.
• Maintains currency regarding technological, process and/or other advances, specifically in line of service, to ensure team performance and to achieve team objectives.
• Provides data for daily metric reporting. Provides systems software and hardware documentation and assesses system information where appropriate. Recommends and implements enhancements in order to ensure efficiencies.
• Provides technical services in support of project work; works as part of the project team on technical activities, such as enhancing or designing solutions for customers, creating new scripts and diagnostic tools to resolve problems and conducting transition or transformation activities for new accounts.

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